At 8am™, we believe artificial intelligence should make legal professionals more effective, not replace their judgment. As we develop AI capabilities for the legal industry, we're guided by a clear set of principles that prioritize your security, uphold your professional responsibilities, and enhance your practice without compromising the trust your clients place in you. We hope these principles help as you evaluate AI tools.
Security and privacy come first
Your clients' information is sacred. We've built our AI with the most rigorous security standards in the legal industry because we understand that protecting attorney-client privilege isn't just a feature; it's the foundation of justice itself. 8am technologies boast a litany of top-tier security and compliance certifications, such as SOC2 Type II and PIC Level 1. As such, every AI capability we develop is designed to maintain the confidentiality and integrity of your data, with stringent protections that respect privacy rights without compromise. You can read more about 8am IQ AI security standards here.
AI as your assistant, not your replacement
We designed 8am IQ with a fundamental principle: AI doesn't hit send. Instead, our technology provides recommendations and insights that you review, edit, and approve before taking action. You remain in control of every decision that carries professional, ethical, or client impact. Our AI streamlines routine work and surfaces insights, but your judgment, discretion, and accountability stay exactly where they belong: with you.
This "done for review" approach ensures there's always an opportunity for you to be in the loop, supporting your ethical obligations while giving you back time to focus on what matters most.
Empowering your practice
Our AI exists for one purpose: to make you more effective. Every feature we build is designed to enhance your decision-making, reduce administrative burden, and help you deliver better legal services to your clients. We measure our success by whether our technology enables you to take on more clients, resolve cases more effectively, and run an efficient practice.
Fair, transparent, and explainable
You deserve to understand how AI reaches its conclusions. We're committed to building technology that's transparent in its processes and explainable in its outputs. Our AI is designed to be impartial and equitable, bridging divides rather than creating them, and ensuring fair treatment for all users.
We use proprietary evaluation metrics to monitor accuracy and detect potential errors, and we employ pre-configured prompts customized for specific legal tasks. Even with these safeguards, we recommend you carefully review all AI-generated output before relying on it.
Expanding access to justice
Great technology shouldn't just help those who already have resources; it should expand access for everyone. We're committed to building AI that removes friction, reduces complexity, and increases the availability of legal support for individuals and communities who have historically faced barriers to legal services.
Built to evolve
Legal practice, technology, and societal expectations change over time. Our commitment to ethical AI isn't static; it's ongoing. We continuously evaluate, refine, and improve our AI systems to ensure they remain accurate, responsible, and aligned with your needs and the needs of your clients.
How we protect your data: Meeting industry standards
When evaluating AI tools, attorneys need to understand how vendors handle sensitive client information, a core concern of legal AI privacy. Here's how 8am IQ addresses key security requirements:
No model training on your data
Your confidential case information will never be used to train third-party AI models. Based on our agreement with OpenAI, customer data is not used to train their models. We may use inputs and outputs to improve 8am IQ features in accordance with our Privacy Policy, but always within the same strict security standards that protect all your data.
Comprehensive data protection
We encrypt your data both in transit (using TLS 1.2 or greater) and at rest (using AES-256 encryption). Our AI partner, OpenAI, is SOC2 compliant and maintains enterprise-grade security standards. Your data is never exposed to other customers, and OpenAI may only retain data for up to 30 days for abuse detection before permanent deletion.
You control what gets processed
Your data is never sent to our AI system unless you explicitly click the 8am IQ button for each task. You decide what information to process, giving you complete control over sensitive client data. The system also respects all existing user permissions, so team members can only use 8am IQ on data they already have access to within your practice management system.
What you can expect from 8am IQ
At 8am, we view these principles not as constraints, but as drivers of innovation and trust. We're building AI that respects your professional judgment, protects your clients' confidentiality, and strengthens your ability to practice law ethically and effectively.
Because at the end of the day, the best AI doesn't replace lawyers. It makes great lawyers even better.
Want to learn more about how 8am IQ can enhance your practice? Explore our AI capabilities or schedule a demo to see it in action.