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Diana Cupps Law puts clients first with 8am

Based in Tulsa, Oklahoma, Diana Cupps Law delivers client-centered family law services grounded in empathy and trust. The firm supports clients with clarity and care through every stage of the legal process.

Company: Diana Cupps Law

Diana the Lawyer

Overview

Diana Cupps Law strengthens client trust and cash flow with 8am

Challenge

Attorney Diana Cupps needed to balance empathetic, client-first service with operational stability. Manual billing and payment workflows added friction for clients during already emotional situations and made it harder for the firm to maintain a predictable cash flow.

Solution

Cupps chose 8am™ LawPay to simplify payments and support a client-first approach. With flexible options like Pay Later legal fee financing, clients can pay over time while the firm receives the full invoiced amount upfront, helping keep cash flow reliable.

Results

With LawPay, Diana Cupps Law delivers a smoother client experience with flexible payment options that fit families’ needs. Faster deposits and steady cash flow keep the team focused on what matters most—guiding clients with empathy and care.

Key takeaways

  • Expanded access to legal services with flexible payment options

  • Strengthened client trust during emotionally complex family law matters

  • Improved cash flow visibility with faster, predictable deposits

 

A client experience built on empathy

When attorney, veteran, and former nurse Diana Cupps founded Diana Cupps Law, she set out to build a family law practice rooted in compassion and care. Alongside her husband and office manager, Troy Cupps, she needed systems that supported both empathy and efficiency, especially when serving military families around the world.

The firm chose 8am LawPay to make payments simple, flexible, and reliable. 

"We started using LawPay early on, inspired by one of Diana's mentors who had already adopted the platform. It seemed like the best option for us.” — Troy Cupps, Office Manager 

As part of the firm’s family law software suite, LawPay gives Diana Cupps Law the flexibility and reliability needed to make payments easier for clients while keeping cash flow consistent.

For Diana and Troy, empathy isn’t a philosophy—it’s how they work. Family law clients rarely plan for legal expenses, and financial stress can exacerbate an already emotional time. 

“It's rare for anyone to have a 'legal services' savings account for situations like divorce or paternity suits,” says Troy. 

To help clients move forward without paying everything upfront, Diana Cupps Law offers Pay Later, a legal fee financing solution available through LawPay.

"Offering Pay Later often makes the difference in a client's decision to choose our firm. This feature aligns perfectly with our mission to provide quality legal services to as many people as possible.” — Troy Cupps

For Diana, that flexibility is personal.

"I've been there,” she says. “I went through a messy divorce. I know what it feels like to be searching for a trustworthy lawyer, to navigate the court process, to worry about your children's well-being, or to uproot your life to a different city."

Reliable cash flow that fuels client care 

A strong client experience depends on a stable business foundation. With LawPay, Diana Cupps Law gets faster deposits and clear visibility into cash flow, allowing the team to focus on clients, not collections.

“With LawPay, when someone charges today, I can confidently expect a deposit in two days. It’s consistent, projectable, and perfectly aligns with our cash flow management needs.” — Troy Cupps 

That reliability keeps payments predictable and the firm focused on what matters most: guiding families forward with empathy, care, and confidence

Serve clients with compassion and confidence

With LawPay, firms like Diana Cupps Law simplify payments, improve cash flow, and create a smoother experience for every client.

Ready to simplify payments and strengthen client trust? Schedule a demo today.