Based in Humacao, Puerto Rico, González & Morales Law Offices helps clients navigate estate planning, probate, tax matters, and contracts with a highly personalized approach. Led by Managing Partner José González Rivera, the firm focuses on making every step of the legal process easier for clients to understand.
Company: González & Morales Law Offices LLC
Replaced cash and check payments with digital options
Improved payment speed by accepting credit and debit cards
Reduced billing friction with payment links and QR codes
Increased financial accessibility with Pay Later for retainers
González & Morales Law Offices has spent more than two decades building a practice around personalized service. As the firm reevaluated their client experience, billing was one area that had remained more traditional.
Clients paid with cash, checks, or eCheck, methods that often slowed collections and added friction to the process.
“I did not accept credit cards for 20 years in my practice,” says José González Rivera, Managing Partner.
As client expectations evolved, it became clear that the firm’s billing process needed to keep pace. The goal was to create a system that felt more intuitive and convenient for clients.
When LawPay became available in Puerto Rico, José saw an opportunity to improve a critical part of its workflow: Getting paid.
As one of the more technologically savvy Attorneys in the area, José was among the first attorneys in Puerto Rico to adopt LawPay. This introduced a broader range of payment options that align with how the firm’s clients prefer to pay today.
“A tool like LawPay coming to Puerto Rico is super exciting,” he says.
With LawPay, the firm can now accept credit and debit cards, removing the limitations of its previous payment model and speeding up how quickly payments are received. What was once a slower, manual process is now a more direct path from invoice to payment.
“Ever since I started accepting credit cards, people charge it, and they pay me faster.”
The shift goes beyond adding new payment types. It changes how billing fits into the firm’s day-to-day workflow. Instead of requiring follow-up or extra coordination, payments can be completed quickly and with less effort from both the firm and the client.
“My colleagues are fascinated by how easy it is to use—for them and for the clients,” he adds.
Clients of González & Morales Law Offices now benefit from greater flexibility and convenience. With LawPay, the firm offers multiple payment options that reflect modern expectations and reduce barriers to payment.
Payment links embedded in invoices allow clients to pay directly from email, while QR codes provide a simple option for in-person or mobile payments, reducing delays and making it easier for clients to act right away.
“With LawPay, I can just email the bill, or [clients] can scan a QR code to make payments, which is so much easier,” José says.
For clients who can’t pay a full retainer upfront, Pay Later offers additional flexibility, allowing clients to pay over time while the firm receives the full invoiced amount upfront.
“Maybe I have a $5,000 retainer and [the client] doesn’t have it,” he says. “With Pay Later, that’s an option for the client.”
As a result, billing has become easier to manage across the firm. Less time is spent navigating payment issues, and more time can be focused on client work.
“With LawPay, it’s so much easier. It’s really helped my productivity.”
With LawPay, González & Morales Law Offices reduced payment friction, improved collection speed, and created a more flexible billing experience for clients.
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