Since 2013, Nanthaveth & Associates has helped individuals, families, and businesses navigate the U.S. immigration process with empathy and expertise. Founded by attorney Vi Nanthaveth, herself a refugee from Laos, the Austin-based firm was built on compassion and a personal understanding of the immigration journey.
Company: Nanthaveth & Associates
Overview
Like many small law firms, Nanthaveth & Associates began with paper files, handwritten notes, and check payments. As demand grew, the team realized they needed a more efficient, secure, and client-friendly system to keep pace.
In 2018, the firm adopted 8am™ MyCase for case management, followed by 8am LawPay for online billing and 8am DocketWise for immigration form preparation. Together, these solutions digitized workflows, improved communication, and simplified payments.
With 8am, Nanthaveth & Associates doubled its caseload without adding staff, increased accuracy and speed in form preparation, and enhanced client satisfaction through secure, easy-to-use digital tools.
Doubled caseload without adding staff
Reduced case prep time from hours to minutes
Centralized communication and case management
Simplified client payments with secure online options
Enhanced efficiency and collaboration
Improved client satisfaction and trust
Positioned the firm for sustainable growth across multiple locations
Like many growing law firms, Nanthaveth & Associates once relied on paper files, handwritten notes, and manual billing—a system that made it difficult to keep up with rising demand. As part of the 8am professional business platform, MyCase, LawPay, and DocketWise now work together to automate casework, streamline billing, and simplify communication.
“Before 8am, we were constantly turning down cases because we didn’t have the bandwidth,” recalls Corinne Gillenwater, Lead Paralegal and Office Manager. “Now we can take on more clients, deliver faster service, and still leave the office on time.”
With MyCase, clients can securely upload files, send photos by text, and communicate instantly—all while giving the team a unified view of every case. This centralized system means any staff member can quickly respond to client needs, strengthening communication and trust.
“Our clients love the portal. It’s user-friendly and gives them peace of mind,” explains Gillenwater. “They know their information is secure, and they appreciate how quickly we can respond.”
With LawPay, clients pay online, set up automatic payments, or use the Pay Now link, saving time and eliminating paper checks. And with DocketWise, immigration casework that once took hours now takes a fraction of the time, ensuring accuracy and compliance.
As the firm looks to expand across Texas, Vi Nanthaveth sees 8am as an essential partner in sustainable law firm growth. “There’s simply no way to grow without the right tools in place,” she says. “8am gives you the security, efficiency, and scalability every firm needs.”
Gillenwater shares that confidence. When asked what she would tell other firms considering 8am, she doesn’t hesitate:
From turning down cases due to limited bandwidth to doubling their caseload, Nanthaveth & Associates proves that small immigration firms can scale their impact while staying true to their mission of helping clients build better futures.
See how 8am can help your firm work smarter and grow faster.