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Smith & Eulo keeps trust and operating payments organized with 8am

Based in Orlando, Florida, Smith & Eulo Law Firm represents clients in criminal defense and personal injury matters. Founded on accessibility, responsiveness, and client relationships, the firm takes a highly personal approach to legal representation while managing a high-volume practice.

Company: Smith & Eulo Law Firm

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Challenge

Smith & Eulo needed a payment solution that could support recurring payment plans, maintain trust accounting compliance, and create a smoother payment experience for clients. Previous payment processors lacked responsive support and weren’t built for the needs of law firms.

Solution

The firm chose 8am™ LawPay to simplify payments while maintaining compliance with Florida Bar trust accounting rules. With customized payment pages, Scheduled Payments, and built-in trust accounting safeguards, the team can manage payments more efficiently.

Results

With LawPay, Smith & Eulo manages payment plans for more than 100 clients, reduces missed and overdue payments, and gives clients a branded online payment experience they can trust. The firm spends less time managing recurring billing and more time focused on serving clients.

Key takeaways

  • Simplified trust and operating account separation

  • Automated recurring payment plans for 100+ clients

  • Improved client confidence with branded online payments

  • Reduced missed and overdue payments through Scheduled Payments

An approachable client experience 

Smith & Eulo Law Firm has built its practice around being accessible and easy to work with, especially for clients dealing with stressful criminal defense or personal injury matters. The team prioritizes responsiveness and clear communication so clients feel supported and informed throughout their case.

That same client-first mindset extends beyond legal work into billing, payments, and the overall experience clients have with the firm.

Payments built for law firms

8am LawPay became Smith & Eulo’s go-to payment solution after the firm learned about it through the Florida Bar. According to the team, one of the biggest advantages for the firm is the ability to properly separate trust and operating account payments while maintaining compliance with Florida Bar requirements. The team also values the added confidence that comes with using a payment platform built specifically for legal professionals.

Customizable payment pages help create a more consistent client experience by keeping online payments aligned with the firm’s branding and making clients feel more comfortable paying online.

Smith & Eulo also found support to be more responsive and helpful than previous payment providers, particularly when resolving payment issues quickly for clients. In one instance, the firm quickly resolved an issue involving an out-of-country client payment after contacting LawPay support.

Simplifying recurring payments for a high-volume practice

Managing payment plans for more than 100 clients can create significant administrative work, especially when payment dates vary throughout the month.

With Scheduled Payments, Smith & Eulo now automates recurring billing and reduces manual follow-up across its high-volume caseload. The feature gives the team a more reliable way to manage staggered payment schedules while reducing missed or overdue payments.

The firm describes the process as a “set it and forget it” approach that helps simplify billing operations and improve payment consistency.

By streamlining recurring payments and reducing administrative overhead, the team spends less time tracking payments and more time focused on clients.

Flexible payments that support better client service

With LawPay, Smith & Eulo Law Firm simplified recurring payments, strengthened compliance, and created a more trusted payment experience for clients and staff alike.

Ready to simplify billing and create a smoother payment experience for your firm? Schedule a demo today.

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