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Steven Arce Law Firm makes more time for family with 8am

Based in San Antonio, Texas, Steven Arce Law Firm focuses on personal injury cases, including car accidents, trucking accidents, and slip and falls. Founded by Steven Arce, the firm is built on a simple belief: every client deserves an outcome that truly serves them.

Company: Steven Arce Law Firm PLLC

 

Challenge

When Steven Arce set out to launch his personal injury firm, he needed a way to manage cases, clients, and operations without getting buried in administrative work. Spreadsheets weren’t sustainable, and piecing together tools for case management, reporting, and payments created unnecessary friction as the firm began to grow.

Solution

Steven chose 8am™ CasePeer and 8am LawPay to bring case management, workflows, reporting, and payments into one system. With automated task management, centralized case data, and integrated payments that simplify collections, he built a structured foundation that supports both daily operations and long-term growth.

Results

Steven Arce Law Firm runs a clean, efficient operation while staying focused on clients with help from 8am. The firm has grown its caseload, gained clearer insight into performance and revenue, simplified payments, and built the confidence to hire and scale, all while protecting time for family and the work that matters most.

Key takeaways

  • Grew from zero to over 100 cases with a scalable system

  • Centralized casework, reporting, and payments in one platform

  • Improved cash flow with integrated LawPay payments

  • Reduced administrative work through automated workflows

Built to serve clients

After gaining experience at another practice, Steven Arce decided to build a firm of his own. From day one, he set out to create a Personal Injury (PI) practice grounded in care, attention, and real connection.

“The purpose of this law firm is really to help those individuals who've been hurt in an accident…to give them more of a personal touch. In our firm, you’re an actual person, not a number.” — Steven Arce, Founder

That same philosophy shapes how he approaches every case. Rather than rushing to close files, Steven focuses on delivering the outcome each client deserves.

“There are some attorneys who just want to settle quickly to get money upfront for themselves,” Steven says. “I don't mind taking my time…to get [clients] the result they deserve.” 

But delivering that level of care requires more than good intentions. As cases started coming in, so did the operational pressure: Tracking details, managing tasks, and keeping the firm organized as it grew. Steven quickly realized that spreadsheets and disconnected tools wouldn’t keep up. Having used 8am CasePeer at a previous firm, Steven trusted the solution and chose to build his PI practice on it from day one, creating a single place to manage cases, track progress, and keep everything organized.

“I've actually referred three of my friends to CasePeer because it actually helps run your practice.”

Scaling from zero cases to over 100 

As Steven’s firm grew, so did the demands of staying organized, managing team responsibilities, and keeping every case moving forward.

With CasePeer, he built a structure to support that growth. Automated workflows assign tasks as cases progress, reducing manual work and keeping cases moving efficiently, while case notes and centralized updates give his team instant visibility so clients get clear, timely answers.

“8am CasePeer has helped me run my business more efficiently because I can run reports and see where each case is,” Steven says.

“I can track how many cases we’re getting in, spot trends, and see what’s working with our marketing and what’s not.

"I started literally from nothing with zero cases, and now we’re over a hundred cases," he says.

Better visibility and faster payments

Early on, getting paid wasn’t always straightforward.

“One of the biggest challenges when starting up was getting retainer payments,” Steven recalls. “I was trying to take a credit card…trying to use Square.”

Like many new firm owners, Steven was piecing together tools, which slowed operations and added unnecessary friction.

That changed after a conversation with a CasePeer team member.

“He said, ‘use LawPay…it’s free with your account.’ We were able to set that up the same day and actually take that payment,” he says. LawPay is a legal payment solution that helps firms get paid easily, securely, and faster.

Now with payments and casework in one place, Steven has a clearer picture of his firm’s financial performance.

“The integration between LawPay and CasePeer…it’s so seamless. It’s very easy to track everything… you can see what’s been paid, and what’s outstanding.”

That clarity helps him plan ahead and grow with confidence. 

“In CasePeer you can log in exactly how much the client’s getting paid, how much the medical providers are getting paid…the attorney fees…and when those funds are going into your account. So I can actually mark out and plan for the future.”

“CasePeer not only helps me be a good attorney, but it frees up time to be a better businessman.”

Steven Arce

More time for family

As a new firm owner and a first-time father, Steven’s time matters more than ever.

With CasePeer handling workflows, task management, and case tracking, he spends less time on administrative work and more time where it counts.

“I love being with my three-month-old daughter,” Steven says. “I’m a first-time dad, and that’s my little girl. I love spending time with her and my wife.”

By taking the weight of day-to-day operations off his plate, CasePeer gives Steven back time for the moments that matter most, like mornings with his daughter. 

“Her smile in the morning is the best thing in the world. It gives me energy for the day.”

Build a practice that works for your life 

With 8am, Steven Arce Law Firm has reduced administrative work, simplified payments, and created more time at work for clients and at home with family. 

Ready to take control of your time and your practice? Schedule a demo today.

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