Benchmark your firm against 2,800+ peers to find out what’s working and what’s not
From mounting financial pressure to new technology reshaping daily workflows, law firms are being pushed to rethink how they work and grow. Knowing where you stand—and where others are finding success—has never been more critical.
The 2025 Legal Industry Report uncovers what’s working, what’s holding firms back, and how leading practices are building stronger results for the future.
61% of firms report greater efficiency with AI-powered billing and invoicing, cutting errors and speeding up payments.
20% of law firms have implemented AI firmwide
Passive time tracking increases billable hours, with some firms recapturing up to $4,000/month
Firms using online payment processing see a 28% boost in collected fees
Law firms are facing a turning point. Growing financial pressure, expanding caseloads, and rapid technological shifts are reshaping how legal teams work, grow, and deliver value. In the midst of change, law firm benchmarks have never been more important.
But which solutions actually improve case outcomes and profitability? Where are firms still losing time and revenue? Discover how high-performing firms stay ahead of the curve with the 2025 Legal Industry Report.
This report explores these questions with insights from more than 2,800 legal professionals. From AI and automation to billing, payments, and hybrid work, the report outlines where peers are leading the industry and seeing measurable gains—and how others can follow their lead.
Legal professionals continue to report that missed deadlines, disconnected systems, and reactive communication are top stressors. These bottlenecks don’t just create frustration—they chip away at profitability. Over half the respondents reported facing challenges with expense tracking, reimbursement costs, and trust accounting.
However, firms that optimize intake, automate routine tasks, and centralize operations are recovering more than 15 hours each month. These time savings can be reinvested into client work or strategic growth, helping you stay competitive in a fast-moving landscape.
Incorporating AI in your legal practice has moved from hype to practical application. Legal professionals, like you, now use AI for tasks like drafting correspondence, analyzing firm data, and managing schedules. Our report found that 61% of firms using AI-powered tools report improved efficiency and fewer errors.
While adoption varies by firm size and practice area, the trend is clear: AI is a critical tool for business operations. Larger firms lead adoption, but solo and small practices are closing the adoption gap, embedding AI features into daily work. Our research shows that firms that prioritize integration and user training are unlocking the greatest benefits from AI.
Top-performing firms do more than track time—they monitor case outcomes, client behavior, and financial health to uncover actionable insights that lead to smarter decisions.
Passive time tracking and legal-specific accounting tools help firms improve accuracy and enable better forecasting. Passive systems can recapture up to $4,000 monthly in missed billables that might otherwise go unrecorded. Firms that consistently monitor and evaluate operational data see measurable gains in productivity, client satisfaction, and law firm profitability.
The legal industry has seen a significant shift, and the successful firms are embracing smarter systems, not just bigger budgets. The data points to clear, measurable advantages for practices that adopt the right tools and strategies:
59% of firms accepting online payments are seeing increased revenue
20% of firms that have rolled out AI report faster workflows and fewer errors
Firms using online payments see a 28% increase in collection rates
The 2025 Legal Industry Report is more than a snapshot of the profession's current state—it’s your practical guide to what’s working, what’s changing, and how you can prepare for the future.
