Real support, right when you need it

You can reach our friendly support team via chat, email, or phone—whatever works best for you.

• Live chat: Available directly through your app dashboard or on our website

• Email: support@8am.com

• Phone: 844-952-0688

We’re here to help, whether you’re troubleshooting an issue or just have a quick question.

Our U.S.-based support team is available: Monday–Friday, 7 a.m. to 7 p.m. CT

We also offer 24/7 access to self-serve resources and help articles in our online help centers.

Our pricing varies by product and plan, depending on your firm's needs and size. To get a customized quote, contact our Sales team through our Contact Sales page.

You can also explore pricing for each product here:

• LawPay Pricing

• MyCase Pricing

• DocketWise Pricing

• CasePeer Pricing

• CPACharge Pricing

• ClientPay Pricing

• AffiniPay Pricing

For the best experience, we recommend using the latest version of Google Chrome on a desktop or laptop.

• Supported browsers: Chrome (preferred), Firefox, Safari, Microsoft Edge

• Mobile: Most of our products are optimized for desktop, though mobile apps and mobile-responsive versions are available for select tools

• Keep your operating system and browser updated to ensure maximum speed and security.

We take your data seriously. All 8am solutions are built with bank-grade encryption, secure cloud infrastructure, and undergo regular third-party audits to safeguard your information.

We adhere to the highest standards of data security and compliance, including:

• SOC 2 Type II certification for rigorous internal controls

• PCI Level 1 compliance to protect payment data

• Built-in safeguards to support IOLTA trust accounting compliance

• HIPAA-ready tools for handling sensitive health and case information (where applicable)

Security is at the core of how we build and serve professionals in legal, accounting, and other highly regulated industries.

If you're using one of our built-in integrations (like MyCase + LawPay, or CasePeer + Smart Spend), our support team is happy to assist. If you're using a third-party integration (like QuickBooks, Zapier, or Clio), you'll need to reach out to that partner's support team directly for product-specific issues.

Explore our solution’s integrations pages to see the full list of tools we connect with.

• LawPay Integrations 

• MyCase Integrations

• DocketWise Integrations

• CasePeer Integrations

• CPACharge Integrations

• ClientPay Integrations 

• AffiniPay for Associations Integrations

Our solutions are powerful on their own, but they are even better together. By combining tools across the 8am ecosystem, professionals save time, get paid faster, and stay more organized.

For legal professionals

Using LawPay together with one of our practice management solutions (MyCase, CasePeer, or DocketWise), you can save

• Up to 39% faster payments

• 30+ hours saved each month on administrative tasks

• 3x more invoices paid

• More accurate trust accounting and compliance

For accounting professionals

Accountants using CPACharge alongside their preferred time-tracking or invoicing tools experience:

• Up to 39% faster payments

• Save 20 minutes per invoice

• Simplified monthly reconciliation

• Fewer manual steps across the billing cycle

For associations and nonprofits

Professional associations, member organizations, and nonprofits using AffiniPay benefit from:

• Easy collection of membership dues, event fees, and donations

• Streamlined reporting and reconciliation

• A seamless member payment experience—online or on-site

For other professionals

Whether you're a consultant, therapist, or creative professional, combining ClientPay with industry-specific tools helps you:

• Spend less time on admin

• Offer clients a more professional payment experience

• Stay focused on delivering great work, not chasing invoices

Curious how your setup could work even harder for you? We’re happy to share what’s worked best for others in your field.