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How to hire, train, and retain your team to work with your legal software

Airing March 25, 2026 at 12:00pm CT

Your software isn’t the problem. Your system around it is.

Law firms don’t fail because they choose the wrong platform. They struggle because their teams were never trained to work with it effectively. People, processes, and technology have to function as one cohesive system.

In this live CLE webinar, you’ll learn how to close the implementation gap. 

If you’ve ever thought, “We bought the software. Why isn’t this working?” this session is for you.

Register today

  • Audrey Ehrhardt Headshot
    By Audrey Headshot
Audrey Ehrhardt Headshot

What you’ll learn at this webinar

  • Identify staffing traits and operational weaknesses that negatively impact software adoption

  • Apply training strategies that improve engagement without overwhelming your team

  • Standardize workflows that connect software, reporting, and dashboards

  • Reduce resistance to change through clear leadership and communication

  • Strengthen financial stability through improved operational clarity

The implementation gap no one talks about

Most firms focus on features. Fewer focus on discipline.

Software only delivers results when it’s connected to workflows, reporting, dashboards, and accountability. Without operational clarity, even the best tools become expensive filing cabinets.

This session reframes legal technology as an operational control system. When your team understands how their daily actions impact cash flow, compliance, and client satisfaction, adoption improves and resistance drops.

Leadership is the real legal tech strategy

Staff resistance rarely comes from laziness. It usually comes from confusion, overload, or fear of change.

When firms introduce platforms without a people-first strategy, they risk burnout, inconsistency, and internal friction. But when leaders communicate clearly, define expectations, and connect software to firm-wide goals, teams engage instead of pushing back.

This webinar gives you practical leadership strategies to reduce friction, improve accountability, and build long-term consistency across your firm.

Frequently asked questions

Is this CLE webinar available on demand?

Yes. This webinar will be available on demand, so you can watch it at a time that works best for your schedule.

Is this program eligible for CLE credit?

Yes. This program qualifies for CLE credit. Credit eligibility and requirements may vary by jurisdiction, so be sure to review your state’s specific rules for on-demand CLEs.

Who should watch this webinar?

This program is designed for attorneys, managing partners, and legal support staff at small to midsize law firms who want stronger operational discipline and better return on their legal technology investment. If you’re responsible for hiring, training, workflow management, or firm performance, you’ll walk away with practical strategies you can apply immediately.

Is this webinar focused on specific software?

The principles apply to modern legal practice management platforms, but the focus is not on features. It’s on leadership, staffing, and operational alignment that make any system more effective.

You invested in technology to move your firm forward.

Align your people, processes, and leadership so it actually does.

Register now

Presenter
Audrey Ehrhardt Headshot

Audrey Headshot