What you’ll learn at this webinar
How innovation can expand access without lowering expectations
Where creativity fits within existing ethical and procedural boundaries
How technology supports clearer, faster client enrollment
What modern representation looks like in practice, not theory
The challenge we’re addressing
Client expectations have moved forward, but many legal processes are still catching up. People now expect faster enrollment, clearer communication, and more flexibility from the very first interaction, yet rigid workflows often create friction before the work even starts.
When intake slows down, access does too. Firms spend time managing processes instead of serving clients, and opportunities are lost simply because the system wasn’t built for how people engage today.
The question isn’t whether things need to change, it’s how. With the right mix of creativity and modern technology, firms can reduce friction, expand access, and deliver representation that works better for everyone.
Innovative representation through creativity
Innovative representation starts with meeting clients where they are. As expectations change and access becomes more limited, firms have an opportunity to rethink how they engage, enroll, and support clients without stepping outside professional boundaries.
Creativity within existing rules allows firms to offer meaningful help, build trust earlier, and move cases forward even when full representation isn’t always possible. The most impactful progress often comes from finding smarter, more flexible ways to say yes.
Innovative representation through technology
Technology has the greatest impact when it supports the way attorneys already work. From flexible payment options to automated documents, e-signatures, and online scheduling, the right tools remove friction from enrollment and follow-through.
When paired with thoughtful use of AI for marketing and lead management, technology helps firms move faster, communicate more clearly, and stay organized without replacing judgment or expertise. The result is a more responsive experience for clients and more control for firms.
Frequently asked questions
Who should attend this webinar?
This session is designed for law firm owners, managing attorneys, and legal professionals who are rethinking how representation begins and want more flexible, client-centered ways to work.
Is this focused on theory or real-world practice?
This is a practical conversation. We’ll focus on how creativity and technology show up in day-to-day enrollment, communication, and follow-through—not abstract concepts.
Will this cover ethical considerations?
Yes. The discussion stays grounded in existing rules and professional responsibility, focusing on innovation that works within established boundaries.
Do I need to attend the first FAIR™ Practice webinar to join this one?
No. This session stands on its own and focuses on how innovative representation looks in action.
Save your spot and join us for a practical conversation about what innovative representation looks like today.
Register now and reserve your spot.
Presenters
James BogatayCo-Director of EducationAccess Legal
Dave AaronsAccess Legal
Jenn JohnsonCo-Director of EducationAccess Legal