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Why prospective clients do not hire you and what to do about it

Airing on November 5, 2026 at 12:00 pm CT

Learn why prospects leave consultations undecided and how a better process can turn more of them into signed clients.

  • Scott Berry headshot
    By Scott Berry
Why prospective clients do not hire you and what to do about it

What you’ll learn at this webinar:

  • Common consultation mistakes that quietly cost attorneys signed retainers

  • Questions that uncover the real reason someone is seeking help and what is driving their timeline

  • A clear, confident way to explain your value, process, and fees without sounding salesy


Qualifications rarely decide who gets hired

Most attorneys assume prospects choose the lawyer with the best qualifications. In reality, hiring decisions are shaped by trust, clarity, confidence, urgency, and how the first conversation feels. When those pieces are missing, prospects leave undecided, and many never come back. For solo attorneys, who handle most intake themselves, every conversation counts. This session gives you a straightforward way to improve hiring rates using what you already do every day.


Turn more consultations into signed retainers

Scott Berry, Founder and President of MarketCrest and author of The Law Firm Intake Playbook, walks through the most common mistakes and how to spot them in your own process. You will learn how to uncover the real reason someone is seeking help and how to explain your value without sounding like a salesperson.

You will leave with specific changes to make before your next prospect call and a repeatable structure that builds follow-up into the process.

Presenter
Scott Berry headshot

Scott Berry Fractional CMO and 8am MyCase Consultant

Scott Berry, Fractional CMO & Founder of MarketCrest, an international award-winning, 7-figure digital agency helping immigration and family law firms scale with ROI-focused marketing. Co-host of the Immigration Nation Podcast and The Law Firm Growth Lab Podcast. Author of The Law Firm Intake Playbook and frequent collaborator in legal industry publications.

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